Once you've set up your new Team Member, you'll want to make sure they are properly trained on how to navigate and use the system. This can be done a number of ways: You can walk your new team member through how to use FrontRunner, you can assign an experienced team member to show their new coworker how to use the system, or you can provide provide your new hire with the training material and resources available to use FrontRunner successfully.
Below you will find our Onboarding Training Video for New Team Members. The link to this video is typically shared with all New Subscribers in their Account Setup Complete - Please Confirm Receipt email that we send once your account is set up.
Your new team member may/may not receive the Welcome Email once you have created their user account in your Agency Setup. If this happens, simply provide them with their username (email address) & password (created when they were added to the system) and forward them the link below.
New Team Member Onboarding Video:
If you have any remaining questions after reviewing our Help Articles, please send an email to support@imafrontrunner.com. Please be descriptive and include as much info as possible in order to expedite a resolution. You may also visit the Support tab, located at the top of the page, for additional helpful resources!
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