Rebecca Kopp

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Activity overview

Latest activity by Rebecca Kopp
  • Rebecca Kopp created an article,

    Team Member Missing from Custom Leaderboard

    If a team member is not appearing on your custom leaderboard, please follow the steps below: Click on Agency Setup (top right corner) Click on Step 2: Management Options In the orange header, sele...

  • Rebecca Kopp created an article,

    Team Member Missing from State Leaderboard

    If a team member is not appearing on your state leaderboard, please follow the steps below: Click on Agency Setup (top right corner) Click on Step 2: Management Options In the orange header, selec...

  • Rebecca Kopp created an article,

    How to Change Your Password

    If you've forgotten your password, please reach out to your agent so they can reset it for you. Click HERE for those instructions. If your agent is unavailable, please email support@imafrontrunner....

  • Rebecca Kopp created an article,

    How to Join a State Leaderboard

    FrontRunner now has the ability for you to join leaderboards for your specific state! With the state leaderboards, you can see how your agency ranks compared to other agencies in the state that als...

  • Rebecca Kopp created an article,

    How to Restore a Former Team Member Back to Your Account

    This article will provide the steps on readding a former team member back to your account. Click on Recycle Bin (located at the top of the page). Under Team Members, locate the employee you wish t...

  • Rebecca Kopp created an article,

    How to Add/Remove a Note Requirement for Tracking Items

    Tracking items can be configured to require a "note" that prompts a team member to enter additional information for that item when logging it on their dashboard. This feature is recommended when yo...

  • Rebecca Kopp created an article,

    How to Create Custom Email Reports

    In addition to being able to create specialized dashboards with customizable widgets, FrontRunner also gives you the ability to create custom email reports that can be designed to include a multitu...

  • Rebecca Kopp created an article,

    How to Update the Schedule for a Team Member

    To update the schedule for a team member, please follow these steps: Click on Agency Setup (top right corner) Click on Step 2: Management Options On the right, you will see a list of all team memb...

  • Rebecca Kopp created an article,

    How to Set Up the Countdown Feature

    FrontRunner has a countdown feature that you can enable to display how many days, hours, or minutes remain for things like special promotions, the end of the month, or even just the end of each day...

  • Rebecca Kopp created an article,

    How to Create and Remove Banner Announcements

    FrontRunner allows you to create multiple banner announcements that will display at the top of the FrontRunner page. This is a great way to ensure your team sees important updates and reminders, or...