Rebecca
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Activity overview
Latest activity by Rebecca-
Rebecca created an article,
How to Log In to FrontRunner from a Personal Device
Please note: You must have access to your FrontRunner account or work email to obtain a code when completing these steps! Users can easily sign in to FrontRunner from a personal device, such as a p...
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Rebecca created an article,
Team Member Missing from Custom Leaderboard
If a team member is not appearing on your custom leaderboard, please follow the steps below: Click on Agency Setup (top right corner) Click on Step 2: Management Options In the orange header, sele...
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Rebecca created an article,
Team Member Missing from State Leaderboard
If a team member is not appearing on your state leaderboard, please follow the steps below: Click on Agency Setup (top right corner) Click on Step 2: Management Options In the orange header, selec...
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Rebecca created an article,
How to Change Your Password
If you've forgotten your password, please reach out to your agent so they can reset it for you. Click HERE for those instructions. If your agent is unavailable, please email support@imafrontrunner....
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Rebecca created an article,
How to Join a State Leaderboard
FrontRunner now has the ability for you to join leaderboards for your specific state! With the state leaderboards, you can see how your agency ranks compared to other agencies in the state that als...
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Rebecca created an article,
How to Restore a Former Team Member Back to Your Account
This article will provide the steps on readding a former team member back to your account. Scroll to the very bottom of the FrontRunner page and under Quick Links, click on Recycle Bin: Under Team...
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Rebecca created an article,
How to Add/Remove a Note Requirement for Tracking Items
Tracking items can be configured to require a "note" that prompts a team member to enter additional information for that item when logging it on their dashboard. This feature is recommended when yo...
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Rebecca created an article,
How to Create Custom Email Reports
In addition to being able to create specialized dashboards with customizable widgets, FrontRunner also gives you the ability to create custom email reports that can be designed to include a multitu...
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Rebecca created an article,
How to Update the Schedule for a Team Member
To update the schedule for a team member, please follow these steps: Click on Agency Setup (top right corner) Click on Step 2: Management Options On the right, you will see a list of all team memb...
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Rebecca created an article,
How to Set Up the Countdown Feature
FrontRunner has a countdown feature that you can enable to display how many days, hours, or minutes remain for things like special promotions, the end of the month, or even just the end of each day...