How to Clock In and Out in FrontRunner

FrontRunner tracks your hours worked when the clock-in/out feature is used. This article will go over how to use FrontRunner to clock in and out for your shift and lunch breaks.

The Clock-In/Out button can be located on your dashboard, as well as the Time Clock & PTO tab. It is a green icon that looks like this:

If you do not see the Clock-In icon on your dashboard, this means that the Hourly setting within the team member profile is not enabled. Please reach out to your agent to correct or email us at [e-mail] and we will update it for you.

When you are ready to clock in, simply click the green Clock-In icon. To confirm that your time punch was accepted, refresh your browser. You will know that you are clocked in when the icon turns blue and looks like this:

What If I Forget to Clock In or Clock Out?

There may be times that you forget to log a time punch. When this happens, the first thing you want to do is complete that time punch by following the steps above. Next, you will want to edit your time punch to accurately reflect your actual clock-in or clock-out time. To do this, please follow these steps:

1. Clock in or out on FrontRunner, depending on the missing punch.
2. From the Time Clock & PTO tab, under Manage Clock-Ins, select the entry that you wish to modify by clicking the orange edit icon to the right.
3. A window will pop up titled Edit Clock-In. For this example, let's assume you started your shift at 1:00pm but didn't realize you forgot to clock in until 1:28pm. You will first clock in and then edit your time punch to 1:00pm and click Save. Note: You can select a time from the drop-down menu or simply delete the incorrect time and manually type it in the appropriate field:

Another way to clock in and out is to submit the entry manually. To do this, you will need to already know your start and end times for that day. Next, you will follow these steps:

1. From the Time Clock & PTO tab, under Manage Clock-Ins, select the green icon that says New Clock-In.
2. A pop-up box will appear titled New Clock-In. Enter the specified date, time in, and time out, and click Save. 

Please note: Any time punches that are edited or manually entered do require Agent or Admin approval before those hours will be included in your total time worked.

If you have any remaining questions after reviewing our Help Articles, please send an email to [e-mail]. Please be descriptive and include as much info as possible in order to expedite a resolution. You may also visit the Support tab, located at the top of the page, for additional helpful resources!