How to Set Up PTO Categories

There are two ways your team members can earn or receive Paid Time Off (PTO). You can provide your team member an allowance of PTO hours or days to use throughout the year, either upon hire or after a certain length of employment. They can also earn (accrue) PTO each pay period based on the hours they work. The benefit of PTO varies between agencies, so the great thing about FrontRunner is that you can easily customize how you set up PTO in your account.

How to Set Up PTO Categories:

1. Go to Agency Set Up
2. Click on Step 2: Management Options
3. In the section titled Team Members, click on Manage PTO Categories
4. In the PTO Categories box, name the PTO type (for example, Vacation, Sick, Personal, etc.) and click on the orange Save PTO Category button. 
5. Continue adding PTO categories until all of your PTO types have been created, then click Close.

How to Assign PTO to a Team Member

Once you have your PTO categories created, you will be able to assign and edit the PTO time for team members.

1. Go to Agency Set Up
2. Click on Step 2: Management Options
3. In the section titled Team Members, select the Team Member by clicking the orange edit icon next to their name.
4. Their information will now be visible on the left side.
5. Scroll down until you see the PTO Category section.
6. Enter the number of days or hours of PTO your Team Member has earned.
7. Click Update User to save the changes.

For steps on how to accrue PTO, click HERE.

For steps on how to submit a PTO request, click HERE.

If you have any questions that remain after reviewing our Help Articles, please send an email to [e-mail] or Submit a Support Ticket by visiting the Quick Links section at the bottom of FrontRunner. Please be as descriptive as possible and include all information that would expedite a resolution.