How to Approve Manual or Edited Time Punches

FrontRunner tracks the hours your team members have worked when the clock-in/out feature is used. This article will go over how your team uses FrontRunner to clock in and out for their shift and lunch breaks (if applicable), as well as what to do when a team member edits or manually enters a time punch entry.

Team members that clock in and out within FrontRunner will see a Clock-In/Out button on their dashboard and on the Time Clock & PTO tab. It is a green icon that looks like this:

To reduce the number of time punches that require approval, Team Members should make every effort to use the Clock-In and Clock-Out button to log their hours worked. However, we understand there may be times a team member forgets to clock in or out, or needs to edit an existing time punch entry. When a team member edits a time punch or manually enters a time punch entry, the agent or admin must approve this entry for the system to include it in their total hours worked. 

How Will I Know if a Time Punch Needs to be Approved?

It is very important to ensure that you have approved any pending time punch entries before you finalize payroll. When you are reviewing the hours worked for your team, any time punches that need your approval can be viewed when you click on the message: You have pending time clock punches. Click here to review them now.



A box will appear with a list of all time punches that require approval. You will have icons that looks like a check mark and an X next to that time entry:

To approve the time punch entry, simply click on the icon. 

To deny the time punch entry, click the icon.

You can also approve pending time punches by selecting the Approve or Deny icons next to each row under the Manage Clock-Ins section:

To approve the time punch entry, simply click on the icon. 

To deny the time punch entry, click the icon.

Please note: Any time punch entries that are still pending approval will not appear on the

Logged Hours widget on the dashboard, email reports, or financial payouts tab.

If you have any remaining questions after reviewing our Help Articles, please send an email to [e-mail]. Please be descriptive and include as much info as possible in order to expedite a resolution. You may also visit the Support tab, located at the top of the page, for additional helpful resources!