FrontRunner tracks the hours your team members have worked when the clock-in/out feature is used. This article will go over how your team uses FrontRunner to clock in and out for their shift and lunch breaks (if applicable), as well as what to do when a team member edits or manually enters a time punch entry.
Team members that clock in and out within FrontRunner will see a Clock-In/Out button on their dashboard and on the Time Clock & PTO tab. It is a green icon that looks like this:
Team Members should make every effort to use the Clock-In and Clock-Out button to log their hours worked. However, we understand there may be times a team member forgets to clock in or out, or needs to edit an existing time punch entry. When a team member edits a time punch or manually enters a time punch entry, the agent or admin must approve this entry for the system to include it in their total hours worked.
How Will I Know if a Time Punch Needs to be Approved?
It is very important to ensure that you have approved any pending time punch entries before you finalize payroll. When you are reviewing the hours worked for your team, any time punches that need your approval will have icons that looks like a check mark and an X next to that time entry:
To approve the time punch entry, simply click on the icon.
To deny the time punch entry, click the icon.
Please note: Any time punch entries that are still pending approval will not appear on the
Logged Hours widget on the dashboard, email reports, or financial payouts tab.
If you have any questions that remain after reviewing our Help Articles, please send an email to firstname.lastname@example.org or Submit a Support Ticket by visiting the Quick Links section at the bottom of FrontRunner. Please be as descriptive as possible and include all information that would expedite a resolution.