How to Approve Manual or Edited Time Punches

FrontRunner tracks your team’s hours when the Clock In/Out feature is used.

If a Team Member manually enters a time punch or edits an existing punch, that entry must be approved by an Agent or Admin before it will count toward their total hours worked.

Using the Clock In/Out Feature

Team Members can clock in and out from:

• Their Dashboard
• The Time Clock & PTO tab

They will see a green Clock In button:

To reduce approval requests, Team Members should use the Clock In/Out button whenever possible.

When Is Approval Required?

Approval is required when a Team Member:

• Forgets to clock in or clock out and manually adds a punch via the New Clock-In button
• Edits an existing time punch entry

These entries will remain pending until approved or denied by an Agent or Admin.

 

How to Find Pending Time Punches 

Before running payroll, make sure all pending time punches have been reviewed.

If there are pending entries, you’ll see this message:



Click the message to open a list of all time punches awaiting approval.
 

How to Approve or Deny a Time Punch

Next to each pending entry, you’ll see:

• Checkmark icon = Approve
• X icon = Deny
  
  

To approve the time punch entry, simply click on the icon. 

To deny the time punch entry, click the icon.

You can also approve or deny entries under the Manage Clock-Ins section:

Click the Approve or Deny icon next to the applicable time punch.

 

To approve the time punch entry, simply click on the icon. 

To deny the time punch entry, click the icon.

 

Please note: Any time punch entries that are still pending approval will not appear on the

Logged Hours widget on the dashboard, email reports, or financial payouts tab.

If you have any remaining questions after reviewing our Help Articles, please send an email to [e-mail]. Please be descriptive and include as much info as possible in order to expedite a resolution. You may also visit the Support tab, located at the top of the page, for additional helpful resources!